Privacy Policy

This is the privacy and security policy of Newton Travel, operated by Ken Newton, a travel specialist with over 30 years of experience. This document explains how we collect, use, protect, and share your personal information — that is, any data that can be used to identify you.

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In particular, this policy explains:

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  • What personal data we collect and how we collect it
  • How we use and protect this data
  • Who we may share it with
  • How you can access, change, or delete your information

 

We’re committed to respecting your rights under data protection laws, including the UK Data Protection Act and the UK GDPR (General Data Protection Regulation). At Newton Travel, we are GDPR-compliant and take your privacy seriously. We will only use your data in the ways described here, or as legally permitted. If you have any questions, please contact us through the details on our website.

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2. What personal data do we collect and how do we collect it?

To provide our travel services — such as responding to an enquiry, processing a booking, or sending you offers — we need to collect some personal information from you. This might happen through a phone call, email, online enquiry form, or a live chat on our website.

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Depending on the nature of your enquiry or booking, we may collect:

  • Your name, phone number, postal and email address
  • Payment details (e.g. credit/debit card information)
  • Travel preferences or special requirements
  • Health or dietary information relevant to your trip
  • Information from your interaction with our website (including cookies and analytics)

 

We also collect data automatically when you visit our website using cookies – small text files that store technical information such as your browser type, IP address, and browsing behaviour. This data is not personally identifiable and helps us improve your user experience.

Please do not provide your personal data if you’re not comfortable with how we process it as outlined here.

3. How do we use your personal data?

We use your information to:

  • Manage your booking or respond to your enquiry
  • Send you relevant travel offers or updates (if you’ve opted in)
  • Comply with legal and regulatory requirements
  • Improve your experience on our website via cookies
  • Profile general website usage for marketing insights (non-identifiable)

4. How do we protect your data?

We take your security seriously. Your personal data is protected using up-to-date measures including:

  • Secure Sockets Layer (SSL) encryption for sensitive information like payments
  • Controlled access to data stored on our systems
  • Regular monitoring and updates to ensure data safety

5. Who do we share your data with?

When you book through Newton Travel, relevant details may be shared with third-party suppliers such as:

  • Airlines, hotels, car hire companies and tour providers
  • Government bodies (e.g. immigration/customs) if legally required
  • Security or credit-check agencies if appropriate

We only pass on the minimum required data to deliver your booking. All partners are expected to treat your data responsibly and securely. If we can’t share the necessary data to complete your booking, we may be unable to fulfil your travel arrangements.

6. Accessing, correcting, or deleting your data

Under GDPR, you have full rights to:

  • Access the personal data we hold about you
  • Correct or update any incorrect information
  • Request that we delete your data from our system

To do so, simply contact us through our website. Please note that deleted data cannot be recovered, including for claims or complaints.

For more details on your rights under UK law, visit the Information Commissioner’s Office at ico.org.uk.